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| Offsite Delivery — Dakota Project Centers US
Location As you know so well, in this era of global economic competition, cost considerations tempt many companies to send jobs overseas. I believe that if we are to retain such jobs in the US, and grow more of them in the future, we need to do more than appeal to business leader's sense of patriotism - we must also remind those leaders that companies like yours can deliver the services they need at competitive prices, and with superior performance.
It was great to see the success your company has experienced in North Dakota, and it reinforced the tremendous opportunity North Dakota and the United States have as an alternative to offshore outsourcing.
Eagle Creek understands that it’s more than simply saying we’re going to go offshore. What they said was, ‘we’re committed to quality’. In South Dakota and the upper Midwest, people would say it’s a matter of culture. It’s a matter of recognizing you finish the work when you start it. It’s a matter of saying you dot your i’s and you cross your t’s…you’re not sloppy in your work. Eagle Creek’s growth is a great example of the exciting things going on in North Dakota. With affordable energy costs, a skilled workforce and aggressive investments in higher education and technology, our state is continuing to create a positive business climate that allows companies like Eagle Creek Software Services to succeed. Why The Dakotas? Increasing Return on Investment (ROI) or lowering Total Cost of Ownership (TCO) begins with a lower cost structure for consulting rates. North and South Dakota offer some of the lowest total cost structures and best business environments in the United States. Employee related costs are 50% less than either coasts, and 25% less than most “interior” cities. Non-wage related costs are 10% to 20% less than other parts of the United States. In addition, North and South Dakota historically have some of the highest employee retention rates in the country, averaging 93%. This combination provides Eagle Creek the opportunity to offer consulting rates up to 60% less than comparable onsite rates. Collectively an economic environment is created that effectively competes against offshore on price, minimizes risk through employee stability and proximity, and maximizes quality through a world class resource pool. |
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