Eagle Creek understands that your enterprise may not want to allocate experienced resources towards maintenance support.

The solution is Eagle Creek.

We will monitor, manage and customize your software applications so you can focus on your core business. 

support services group

We’ll configure your production support based on:

  • The service level your users require
  • The capabilities of your internal staff
  • Your roadmap for your software implementation


Application support and enhancement:

  • Incident Management
  • Defect Management
  • Service Request Resolutions
  • Ad Hoc development
  • Custom enhancements
  • Data loads

Tier 1 to Tier 4 support:

  • Ongoing training
  • User and security setup
  • Troubleshooting
  • Workarounds
  • Guided solutions

Application maintenance:

  • Administration and monitoring
  • Code/Object migrations
  • Development of patches
  • Performance assessments