Eagle Creek understands that your enterprise may not want to allocate experienced resources towards maintenance support.
The solution is Eagle Creek.
We will monitor, manage and customize your software applications so you can focus on your core business.
We’ll configure your production support based on:
- The service level your users require
- The capabilities of your internal staff
- Your roadmap for your software implementation
Application Support and Enhancement:
- Incident Management
- Defect Management
- Service Request Resolutions
- Ad Hoc development
- Custom enhancements
- Data loads
Tier 1 to Tier 4 Support:
- Ongoing training
- User and security setup
- Guided solutions
- Administration and monitoring
- Code/Object migrations
- Development of patches
- Performance assessments