For more than ten years, Genesis Financial Solutions has been acquiring, originating, and servicing non-prime consumer assets and has maintained a strong reputation in the industry by offering simple terms, competitive rates, and exceptional customer service. Genesis Financial aims to deliver for its partners what they need to succeed including sophisticated analytics, quality of execution, excellent customer service, strict adherence to regulatory requirements, and unmatched expertise in risk management.
Genesis Financial needed to improve its customer experience by utilizing a consistent interface and implementing a responsive mobile device design. Genesis Financial could then provide its clients the ability to create accounts, access financial information, make payments, check balances, and receive alerts.
Eagle Creek was selected to plan, develop, test, and deploy these customer-facing applications. We provided the technological expertise, ease of engagement, and versatility required for the project. Our expertise in Agile enabled speed-to-market capabilities as well as provided high levels of communication between IT and the business.