KinderCare Education is a privately held education services firm, with multiple brands, headquartered in Portland, Oregon.
All of KinderCare’s brands of child education centers had differing ways of handling enrollments, payments, and updates to critical child-related information. Some brands had portal capabilities, while others had to be manually processed. This non automated process was a source of frustration for both center directors and parents.
Eagle Creek & Addventure team developed a solution that utilized straightforward navigational paths for both directors and parents. Change request for emergency contact and pick-up / drop-off authorized contacts was easy and would facilitate children’s safety. Additionally, financial status and payment due dates were clearly represented. Parents now had confidence in their account accuracy. With this knowledge, parents could make more on-time payments.