customer
Motorola Solutions provides mission-critical communication products and services for enterprise and government customers worldwide. Through leading-edge innovation and communications technology, it enables its customers to be their best in the moments that matter.
challenge
Motorola was implementing their CRM system across the globe in both their sales and marketing organizations. The CRM system was intended to manage all the varieties of customers and partners in the Motorola ecosystem. It would automate processes in the field, inside sales, partner sales as well as corporate, field and partner marketing groups. Due to its global nature, Motorola needed a partner that could deploy across the world.
solution
Eagle Creek's U.S. Onshoring model meant that onsite and offsite teams could build and maintain momentum. We handled the CRM deployment and the required customizations as well as completed the enterprise and data integrations that were necessary. In addition, our team provided training for the sales and marketing users. Executive sponsors recognized Eagle Creek's efforts as critical to the success of this global initiative.
Industry
Technologies
Oracle Siebel CRM
Eagle Creek is the largest U.S. based onshore service provider specializing in Oracle Siebel CRM services. We provide consulting, development, integration, upgrade and other technical and software services for Oracle Siebel implementations.
We have been engaged in hundreds of projects...
