customer
Savant is a recognized leader in the field of home control and automation. Savant's luxury products include whole-home audio, home theater, lighting, climate, shades, interfaces, hosts, speakers, and entry services. Its product line is sold exclusively through a Savant dealer network.
challenge
Savant represents an exclusive product line of integrated home technologies. The presentation of their products and services to its customers and its dealer network takes place via a B2B platform. Savant would seek a new B2B experience that better reflects the sophistication and elegance of its brand.
solution
Eagle Creek’s commerce team worked with Savant to deploy Salesforce B2B commerce. The new storefront created a seamless experience, from finding products and services to checking out. The B2B experience was enhanced with the following feature-functionality:
- Dynamic pricing and discounting per account
- Mobile-friendly design
- Real-time tax calculations driven by ship to address, integrated to Avalara
- Real-time shipment cost calculations for UPS and FedEx
- Multi-cart and shared carts per customer
- Commonly purchased products and re-orders
Industry
Technologies
Salesforce® CRM
Eagle Creek has developed an approach to Salesforce® CRM implementations and upgrades to ensure that not only are they implemented with a proper foundation, but that they are also designed with the future needs of the organization in mind.
This approach allows our customers...
