Savant provides “luxury, whole-home systems customized for the way you live…Our elite Authorized Dealers can design a system for even the most distinctive spaces, giving you the unparalleled convenience of a Savant Pro Home.” Savant products include whole-home audio, home theater, lighting, climate, shades, interfaces, hosts, speakers and entry services. This product line is sold exclusively through a Savant dealer network.
Savant represents an exclusive product line of integrated home technologies. The presentation of these products and services to potential customers and its dealer network, via a B2B platform, must reflect the sophistication and elegance of the products and services, as well as reflect the progressiveness of the technology Savant offers. In short, the B2B experience must facilitate the Savant brand. Savant’s old B2B system did not meet these dynamic expectations.
Eagle Creek’s commerce team worked with Savant to deploy Salesforce B2B commerce. The new storefront created a seamless experience, from finding products and services to checking out. The B2B experience was enhanced with the following feature-functionality:
- Dynamic pricing and discounting per account
- Mobile-friendly design
- Real-time tax calculations driven by ship to address, integrated to Avalara
- Real-time shipment cost calculations for UPS and FedEx
- Multi-cart and shared carts per customer
- Commonly purchased products and re-orders
Eagle Creek has developed an approach to Salesforce® CRM implementations and upgrades to ensure that not only are they implemented with a proper foundation, but that they are also designed with the future needs of the organization in mind.
This approach allows our customers...